If you cancel your reservation by 3:00 PM the day prior to the first night of your stay, you will receive a full refund. If you cancel after 3:00 PM the day prior to the first night of your stay, you will be charged for the first night.
Check in time is between 3:00 PM and 10:00 PM. If your room is available we may allow you to check in early. If your room is not available you are welcome to store your luggage and utilize the common areas - kitchens, bathrooms, library, etc. until your room is ready. Please let us know what time you plan to arrive.
Please note - If you wish to have a room guaranteed before 12:00 pm you will need to pay/book/reserve the room for the previous night as well.
We close the lobby at 10:00 pmUtah Time. (Which is an hour ahead of Arizona during the summer).
For security purposes, Self Check-Ins are not allowed. If you think you will arrive after 10:00 PM, please call to have a staff member wait up for you (no longer than 30 minutes). No check-ins are allowed in shared rooms after 10:00 p.m.
Maximum length of stay:
Accommodations can only be reserved for the maximum length of stay of 14 nights to allow other guests to enjoy the hospitality of The Cowboy Bunkhouse Hostel. Long-term accommodations are allowed for volunteers or during our winter season.